Getting our PLDT myDSL fixed

13 February 2015
If this year was a 365-page book, then I'd say this is a misprint because I'm 45+ days in with nothing to show for it.

Today is a pretty warm day. I've missed out on the last couple of weeks of cold weather because I had been sick.  Though truth be told I wouldn't count on not missing it even if I hadn't been sick.  I miss out on a lot of things.  It's become my thing.

I even missed out on changing my template.  I wanted falling snow on my template for December.  My phone wallpaper is simple Christmas tree made of glowing yellow sparkly things against a red background while glowing yellow specks fall slowly, like it's snowing embers.  So I wanted snow on my blog. But my internet reverted to dial-up speed.

My family went out to attend a wake.  As usual, we unplug nearly everything save for the refrigerator. When we came back we turned the modem back on and the internet was nearly dead.  We thought it would be temporary and we waited as days turned to weeks.  It turned to weeks because I was apprehensive about calling the tech.  It was already past mid-December and the holidays were piling up.

My internet last December.

It was January by the time I called.  I called once everyday for a few days to check up on the status of my complaint.  After a week, I stumbled out of bed when we got a call from the phone company.  I thought it was the technician but I got a very excited woman at the other end of the line.  It was a telemarketer trying to sell me some internet.  I said, 'Oh, we already have internet from your company.  I thought you were calling about my complaint because I called last week about a problem with our internet.'  I could feel her enthusiasm crash but she tried to recover from her disappointment and pressed, 'What's wrong with your internet?'  'It's terribly slow.' I could hear her fade into oblivion as she mumbled, 'That's for 172...' Click.

Slightly amused and still very sleepy I climbed back to bed.  Until I scrambled back out when I heard the phone ring again a few minutes later.  The technician has arrived and I wasn't prepared in the slightest.  I sort of knew this was going to happen.  For one thing I had barely cleaned up the room.  And I look like hell.  I've barely even slept much less make myself remotely presentable. It didn't even occur to me just how ridiculous our tiny home might have been.  As the technician tilted his head to the right I thought, 'Is he wondering why we have three fans, a desk fan, box fan and stand fan, in close proximity to each other?'  Then he volunteered to change our computer clock because I forgot to correct it,so he glanced to the alarm clock beside my monitor for reference then to our wall clock, none of which displayed the correct time, before relying on his own watch instead. And did I mention that I had two mice connected to the PC at the time?  An optical mouse and a trackball mouse.

When asked about the internet problem without thinking I said, "Umalis kami para pumunta ng lamay.  Pag balik namin patay na."  That so didn't come out right.

PLDT SpeedTest
My speed after getting it fixed.  You think this is slow? It's only been a couple of years since we gave up on dial-up connection.  I still have a 56k modem in my PC.  I could still hear the handshake in my head.
I wasn't sure how it was fixed.  I was sleepy, anxious and slightly embarrassed.  And when it was done I even forgot to offer the technician anything to drink.  I hope he fared better in other homes.


Post Comment